Privacy Policy
What information we collect on accessexperts247.com, how we use it, when we text you, and the choices you have.
- We never sell your information
- Texts only if you opt in
- Questions: 954-323-4090
Effective Date: October 18, 2026
Introduction
Access Experts 247 operates this website to serve customers across South Florida.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data. It applies to all visitors of accessexperts247.com. By using this site, you agree to the practices described here.
Access Experts 247 is the trade name of Access Experts 24/7 Inc. (FEI/EIN 82-4645103). We provide automatic gate repair, installation, and related access control services throughout Miami-Dade County and surrounding areas. This policy covers data collected through our website only.
If you have questions, call us at 954-323-4090.
Information We Collect
We collect only the information you choose to share with us.
When you contact us through a form or by phone, we may collect:
- Your name
- Phone number
- Email address (if provided)
- Service address or location details
- Details about the service you need
- Whether you agreed to receive service text messages and, separately, marketing text messages, and when
Personal information (any detail that identifies you, like your name, phone number, or address) is collected solely to respond to your service request.
We also collect non-personal data automatically. This includes your IP address, browser type, device type, and the pages you visit. This data helps us understand how visitors use our site. It does not identify you personally.
How We Use Your Information
We use your information to respond to requests and improve our service.
Specifically, we use your data to:
- Contact you about your service request or appointment
- Confirm scheduling and dispatch details
- Follow up after service is complete
- Send occasional service reminders and offers by text, only if you ticked the separate marketing box
- Improve how our website functions
We do not sell your personal information. We do not share it with third parties for marketing purposes. We use it only to provide the services you've requested and to communicate with you directly.
We work with a small number of service providers, some of which may process data outside the United States. They may use your information only to provide services to us.
Text Messages (SMS)
We only text you if you agree to it.
When you fill out a form on our website, you can choose to receive text messages from Access Experts 24/7 by ticking a consent box under the phone field. There are two separate boxes. Both are optional and unchecked, and you can request service without ticking either one.
- Service texts (first box): if you tick it, we may text you about your service request, scheduling and appointment reminders and follow-up after service.
- Marketing texts (second box): if you tick it, we may also send you occasional text messages with service reminders and offers. This consent is separate from consent to service texts. You can tick one box, both or neither.
Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out at any time. You will receive one confirmation and no further texts of either kind. Reply HELP for help, or call 954-323-4090.
Consent to receive text messages, service or marketing, is not a condition of purchase.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are shared only with the service providers that send our messages on our behalf.
Carriers are not liable for delayed or undelivered messages.
Cookies and Tracking Technologies
Cookies are small files saved to your device when you visit a website.
We use cookies to understand how visitors interact with our site. This helps us see which pages are most useful and where we can improve.
You can adjust your browser settings to block or delete cookies at any time. Doing so may affect some site functionality. Our site does not require cookies to function for most visitors.
We may use standard analytics tools to track page visits and session data. These tools collect aggregated, non-identifying information.
Third-Party Services
Third-party services are outside tools that may collect their own data when you visit our site.
We may use services such as:
- Google Analytics, for website traffic reporting
- Call tracking tools, to measure how customers reach us by phone
- Scheduling or contact form platforms, to process your service requests
- Text messaging providers (such as Twilio), to send the texts you agreed to receive
- Our website and lead management provider, to route your request to our team quickly
Each of these providers operates under their own privacy policy. We encourage you to review those policies if you have questions about their data practices. We choose tools that are widely used and maintained to current security standards.
We do not control how third-party providers handle data once it reaches their systems.
Your Rights and Choices
You have the right to know what data we hold and to request its removal.
You may contact us at any time to:
- Ask what personal information we have collected from you
- Request that we correct inaccurate information
- Request deletion of your personal information
- Stop text messages (reply STOP, or ask us by phone or email)
To make any of these requests, call 954-323-4090 or email in**@**************47.com. We will respond within a reasonable timeframe.
Florida residents may have additional rights under applicable state law. We honor those rights as required. We do not discriminate against anyone who exercises their privacy rights.
Data Retention
We keep your information only as long as needed to serve you.
Contact form submissions and service records are retained for the period necessary to complete your service and handle any follow-up. After that period, data is deleted or anonymized. We do not maintain personal data indefinitely. If you'd like your data removed sooner, contact us directly.
Children's Privacy
This website is not directed at children under 13.
We do not knowingly collect personal information from anyone under 13 years of age. If we learn that we have, we will delete it promptly. If you believe a minor has submitted information through our site, contact us at 954-323-4090.
Changes to This Policy
We may update this policy from time to time.
When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our website after changes are posted means you accept the updated policy.
Contact Us About Privacy
Questions about this policy? We're easy to reach.
doing business as Access Experts 247
Margate, FL 33063
Call us during business hours or any time. We're available 24/7. We take privacy questions seriously and will respond promptly.